Whether it is back office outsourcing or outsourcing some other business process, service level agreement (SLA) is a very important requirement. It is an agreement that defines the level of service expected by a customer from a supplier. It lays out the metrics by...
Moving Documents on Microfiche into the Digital Age
In the past, microfiche was the preferred method for preserving and backing up records-from payroll and accounting, marriage licenses, and court transcripts to national archives, registers, journals, books, newspapers, magazines, and more. It offered a compact storage...
Tips to Attract Young Talent to BPO Services
Business process outsourcing is an important element of business strategy for organizations that aim to run smoothly and become successful. BPO companies are now expanding their service line and developing new business models to match the latest technological trends...
Convert PDF to EPUB with These Online Tools
Developed in the 1990s, Portable Document Format (PDF) files are especially useful for documents such as magazine articles, product brochures, or flyers in which you want to preserve the original graphic appearance online. A widely used electronic document format...
Protecting Rare Books and Manuscripts from the Ravages of Climate Change
Rare books and manuscripts are valuable assets. It is essential to preserve them against damage resulting from misuse, poor climatic conditions, pests, or other destructive agents, for the use of the future generation. One of the best ways to protect rare books and...
Clean Financial Data Is Essential for Artificial Intelligence Applications
Like any other industry, the banking and other financial industry sector is automating their services by implementing online banking system, mobile payments etc. However, there are still many financial document processing needs that are met with the support of data...
How to Maintain Quality Data in the Manufacturing Industry
The vast majority of manufacturing industries are still manually recording data and storing paper records and reports in filing cabinets or warehouses. Given the value of business data and the need to preserve it, the manufacturing sector could consider partnering...
Document Digitization and PDF Conversion in the Logistic Industry
The logistics industry is a paper-intensive industry. Every year, they handle thousands of documents and images. They operate within a highly regulated environment and so substantial investment goes into storing these paper files. Document scanning companies can...
How to Perform Survey Data Cleansing
Surveys are conducted to collect important data regarding various topics and aspects, and this data has to be cleansed and analyzed to obtain valuable insights. Preparing the survey data for analysis can be challenging and requires professionalism. Data cleansing...
Better Data Management for Better Business Output
The efficiency of an organization is directly proportional to the way it uses business data. During data analysis, the quality of data affects the quality of the resulting analysis. Poor data can lead to poor conclusions which can be a major setback in an...