FAQs For Managed Outsource Solutions
Find some frequently asked questions and answers regarding our business process outsourcing services.
Any special offers?
Yes. Along with solutions at competitive prices, clients can benefit from:
- Volume discounts: We offer volume and ongoing project discounts.
- Free trial: We offer you a free trial service, which helps you sample service quality, turnaround time before signing up.
- Cost savings: We ensure client operational cost savings of 30 to 40% on most of the services we offer.
Do you have any provisions for quality assurance?
- Every project is assigned to a project manager and team.
- Each project will have QA/QC team that manages and checks for quality.
- Random audits are done for all projects.
- If SLA requires we even manage projects with full audits as well.
- Quality is taken seriously and we work hard to manage and continue to deliver to our client’s expectations.
Do you offer software development services?
How do I exercise control over my project?
How secure is my data with you?
I have more specific questions. Whom should I call?
Is there any limit to the size or number of back office projects you can handle?
What about your Service Level Agreement?
What should I choose MOS as an outsourcing partner?
Why should I outsource?
Outsourcing can be done in US or Offshore. It comes down to client requirements. With teams that specifically focus on the project the quality of the work increases. If you Offshore then you can capitalize on the time difference part as well.