Managed Outsource Solutions (MOS) is a Tulsa, Oklahoma-based outsourcing company offering a range of BPO solutions. Owned and managed by experienced clinical and management specialists, we have almost two decades of outsourcing service experience, handling BPO and back office tasks for healthcare, legal, information technology, and other sectors. We work with entities in a wide range of industries, ranging from start-ups to major companies.
Find some frequently asked questions and answers regarding our business process outsourcing services.
Outsourcing non-core business functions to a reliable BPO can help to improve your business, reduce labor costs and infrastructure investment, and improve productivity. The major advantage is that outsourcing can free up time and resources for your core business activities. More than a tool to reduce costs, today outsourcing also adds value to your business with skilled labor resources, expertise in latest technologies, standardized procedures, increased efficiency, and reduced turnaround time.
Outsourcing can be done in US or Offshore. It comes down to client requirements. With teams that specifically focus on the project the quality of the work increases. If you Offshore then you can capitalize on the time difference part as well.
An ideal outsourcing company would work as an extension to your company and not independently of it. MOS will strive to provide you with the
At MOS, we have a solutions-focused approach. We strive to tailor our resources to solve the unique challenges of each client. We are constantly researching and developing our resources to serve our clients better.
At MOS we use secure file transfer methods such as FTP (File Transfer Protocol) and browser based 256 AES encryption. Our staff is bound by a Non Disclosure Agreement (NDA) so that all sensitive client data and information stays secure and confidential. Our work environment features computers with user login verification and validation, provisions for backup and recovery, authorization and password policies, firewalls and intrusion detection, network monitoring, and more. We adhere to all industry security standards. Our transcription and other healthcare related services strictly abide by HIPAA guidelines.
We have stringent quality control measures in place for all the services we provide. Professional quality assurance teams implement quality checks at various levels to ensure top accuracy for deliverables. Our quality assurance process includes
We have the technology and resources to handle projects of any size or volume. With high-speed internet connectivity and advanced software and hardware, MOS can handle your project with the highest degree of professionalism.
Our Service Level Agreement provides our clients with a clear understanding about our project methodology, delivery schedule, and quality assurance. It also helps clear the ground about priorities, operation, performance and billing. Each project is assigned a separate project manager to ensure quality and solutions to meet deadlines.
Yes, our professional software development team provides world-class software development services and web-based solutions that are compatible with all platforms.
Our project execution process is such that clients can maintain control over their project. They can directly interact with the project manager any time via a toll-free telephone number, email or fax. Customer support is available 24/7 all through the year. We provide our clients with timely reports to help track project performance.
Yes. Along with solutions at competitive prices, clients can benefit from:
Our Senior Solutions Manager will be glad to help you. Call (800) 670 2809 or write to firstname.lastname@example.org.