For the team at MOS, it’s all about understanding client challenges and objectives and using our extensive domain expertise to provide innovative, cost-effective solutions using the latest technology. In fact, we are known for our SOLUTIONS approach, a strategy that helps our clients stay competitive.
MOS – A Trusted BPO Partner
From a company that provided medical transcription services, we have rapidly developed and expanded into a global organization providing an array of back office services as well as into more strategic areas of businesses.
We are a one-stop provider for web-based services such as medical transcription, business transcription, legal transcription, medical billing and coding, healthcare and law office staffing, website designing, search engine optimization, data entry and document conversion.
We work as an extension to the client’s office, and not as another company. The executive team members and project support personnel who lead our team have proven capabilities that enable us to provide services that enhance client productivity and efficiency.
Advantages of Choosing MOS
We work with entities in a wide range of industries, ranging from start-ups to major companies.
We have vast experience in handling BPO and back office and tasks for health care, legal, information technology, and other sectors and can provide customized solutions in short turnaround time. For the medical industry, we ensure HIPAA-compliant solutions.
A global outsourcing company based in the US, MOS has offshore centers in India. Whether you want onshore or offshore services, we can deliver.
When you partner with us, you leverage the benefits of state-of-the-art infrastructure, the latest technology, and committed teams.
We are flexible and can meet your changing needs.
Our stringent quality control processes allow us to deliver superior results that meet client specifications.
We have various security measures in place to ensure the safety of the sensitive data that you entrust us with.
Our regular reporting system keeps you informed of progress on your work.
Our prices are very competitive and can save up to 40% on your operational costs.
We do not say “YES” unless we have the resources and the expertise to execute the project.
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MOS Philosophy And Values
We, at MOS, fully understand this, and our business model is centered on SOLUTIONS; for us yes, but more importantly for our clients. You have Challenges? We have Solutions.
So, in developing our business model, we asked ourselves how best to accomplish this? In doing so, we developed a set of principles, core values, ideas, etc;
This is one of those words/values that permeate all we do; so it’s first on the list. We’ve always liked the slogan first coined by Southwest Airlines: “Hire for attitude, train for skills”. Yes, attitude deals with people; who we are, how we act (and react), how we care and what we care about, (our empathy), how we relate to others, and much more.
Again, drawing on smart (successful) folks: Tom Watson, Sr., founder of IBM, said””I believe the real difference between success and failure in a corporation can very often be traced to the question of how well the organization brings out the great energies and talents of its people.” and Watson Jr. carried on that tradition saying: “the basic philosophy, spirit, and drive of an organization have far more to do with its relative achievements than do technological or economic resources, organizational structure, innovation, and timing.”
So, our attitude is to help our clients find solutions, to work with them and each other, to be positive, to be honest, to enjoy our work, to make a difference. It works, for us and for our clients.
We include it as a core value, not only because we practice it, but Honesty and Integrity are core ingredients in TRUST, which is a core ingredient of long term relationships, etc. It is not only who we are, but imperative to our success. And remember, we measure that success by finding solutions for you.
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