Investing in technology to obtain business insights is a necessity for succeeding in this digital era. While organizations accumulate massive volumes of data on a daily basis, what matters is how they harness this information. In the ever-evolving landscape of...
Whether it is back office outsourcing or outsourcing some other business process, service level agreement (SLA) is a very important requirement. It is an agreement that defines the level of service expected by a customer from a supplier. It lays out the metrics by...
Business process outsourcing is an important element of business strategy for organizations that aim to run smoothly and become successful. BPO companies are now expanding their service line and developing new business models to match the latest technological trends...
Like any other industry, the banking and other financial industry sector is automating their services by implementing online banking system, mobile payments etc. However, there are still many financial document processing needs that are met with the support of data...
Surveys are conducted to collect important data regarding various topics and aspects, and this data has to be cleansed and analyzed to obtain valuable insights. Preparing the survey data for analysis can be challenging and requires professionalism. Data cleansing...
