For the team at MOS, it’s all about understanding client challenges and objectives and using our extensive domain expertise to provide innovative, cost-effective solutions using the latest technology. In fact, we are known for our SOLUTIONS approach, a strategy that helps our clients stay competitive.
MOS – A Trusted BPO Partner
From a company that provided medical transcription services, we have rapidly developed and expanded into a global organization providing an array of back office services as well as into more strategic areas of businesses.
We are a one-stop provider for web-based services such as medical transcription, business transcription, legal transcription, medical billing and coding, healthcare and law office staffing, website designing, search engine optimization, data entry and document conversion.
We work as an extension to the client’s office, and not as another company. The executive team members and project support personnel who lead our team have proven capabilities that enable us to provide services that enhance client productivity and efficiency.
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Advantages of choosing MOS
We work with entities in a wide range of industries, ranging from start-ups to major companies.
We have vast experience in handling BPO and back office and tasks for health care, legal, information technology, and other sectors and can provide customized solutions in short turnaround time. For the medical industry, we ensure HIPAA-compliant solutions.
A global outsourcing company based in the US, MOS has offshore centers in India. Whether you want onshore or offshore services, we can deliver.
When you partner with us, you leverage the benefits of state-of-the-art infrastructure, the latest technology, and committed teams.
We are flexible and can meet your changing needs.
Our stringent quality control processes allow us to deliver superior results that meet client specifications.
We have various security measures in place to ensure the safety of the sensitive data that you entrust us with.
Our regular reporting system keeps you informed of progress on your work.
Our prices are very competitive and can save up to 40% on your operational costs.
We do not say “YES” unless we have the resources and the expertise to execute the project.
In this global economy, outsourcing of functions in an office is becoming more common. Headquartered in Tulsa Oklahoma, Managed Outsource Solutions provides reliable business process outsourcing solutions to global enterprises. The company was started with a mission to help our clients leverage outsourcing services designed to improve productivity and quality as well as cash flow and the bottom line. With more than 15 years of national and international exposure in the industry, we deliver an entire spectrum of business process outsourcing services for a wide range of industries such as Medical, Legal, Media, Information Technology and others.
We work as an extension to your practice, not as another company. Growth over the past few years has helped us to establish our reach across the country and the world. Here are our executive team members and project support personnel who lead our team.
Rajeev immigrated to the United States from India in the mid 90’s; with an education in physical therapy and computer science, and began working as a physical therapist.
With previous experience as engineer and hospital CEO, Bob and his wife began entrepreneuring in 1993 with Kruse & Associates; recruiting and placing healthcare professionals.
CPC: Director of Revenue Cycle Management – Healthcare Division
Vice President of Operations – St. Paul, Minnesota
Solutions Manager – Practice and Revenue Cycle Management: Healthcare Division
Digital Brand Manager – SEO, SEM, and Applications
Senior Solutions Manager – Transcription, Medical Record Review, Data Conversion
Solutions Manager – Practice and Revenue Cycle Management – Healthcare Division
MOS Philosophy And Values
We, at MOS, fully understand this, and our business model is centered on SOLUTIONS; for us yes, but more importantly for our clients. You have Challenges? We have Solutions.
So, in developing our business model, we asked ourselves how best to accomplish this? In doing so, we developed a set of principles, core values, ideas, etc;
This is one of those words/values that permeate all we do; so it’s first on the list. We’ve always liked the slogan first coined by Southwest Airlines: “Hire for attitude, train for skills”. Yes, attitude deals with people; who we are, how we act (and react), how we care and what we care about, (our empathy), how we relate to others, and much more.
Again, drawing on smart (successful) folks: Tom Watson, Sr., founder of IBM, said””I believe the real difference between success and failure in a corporation can very often be traced to the question of how well the organization brings out the great energies and talents of its people.” and Watson Jr. carried on that tradition saying: “the basic philosophy, spirit, and drive of an organization have far more to do with its relative achievements than do technological or economic resources, organizational structure, innovation, and timing.”
So, our attitude is to help our clients find solutions, to work with them and each other, to be positive, to be honest, to enjoy our work, to make a difference. It works, for us and for our clients.
We include it as a core value, not only because we practice it, but Honesty and Integrity are core ingredients in TRUST, which is a core ingredient of long term relationships, etc. It is not only who we are, but imperative to our success. And remember, we measure that success by finding solutions for you.
He manages the day-to-day operations of MOS from NY. With an interest in information technology, Rajeev has guided MOS to extensive use of digital technology and the internet that benefits MOS as well as MOS’s clients.
Rajeev, resides in Long Island, NY. When not working on MOS projects, Rajeev is doing things with his active son, or spending a little time on the badminton court.
With previous experience as engineer and hospital CEO, Bob and his wife began entrepreneuring in 1993 with Kruse & Associates; recruiting and placing healthcare professionals. In 2002, as management and ownership of Kruse & Associates was being transferred to long-term employees, Rajeev called and Managed Outsource Solutions was spun off.
With B.S. degrees in Engineering and Business, and an M.S. degree in Health/Business Administration, his experience in healthcare management and as an entrepreneur provides valuable vision and long-term planning as well as management to the OSI team.
Bob resides in Broken Arrow, Oklahoma with his wife; and is often either preparing for or experiencing visits from several children and grandchildren. When not giving tractor rides, he can be found cutting wood or building (another) deck.
Juan joined MOS in October 2021 and brought with him over 11 years of experience in providing small business and corporate-level solutions for Digital Marketing primarily in SEO, SEM, SMO, and Technology. Juan has a deep analytical mind, drive, experience, know-how, and more importantly the project management skills to keep projects humming and delivered to satisfaction. You can always find him geeking over servers or immersed in blockchain technologies.
Jessica joined MOS’ Business Process Optimization Division in October 2021. She has an MBA with a concentration in Health Administration and Management. She has worked in home health, oncology admissions, college advising, and even a bakery. She’s focused on process analysis and human resources with an eye for the details. She currently lives in Los Angeles, California with her husband and two dogs. She loves doing anything creative or that involves good food.
Hired for her dental expertise, Amber brings a wealth of knowledge and understanding of the dental revenue cycle management (RCM) services to MOS.
Meghann joined MOS’s Revenue Cycle Management Division in February of 2013. She is CPC certified with the American Academy of Professional Coders (AAPC).
Natalie joined MOS’s Revenue Cycle Management Division in October 2011. She brings twenty five years of hands on management experience to the company.
Jan joined the MOS team in early 2011, strengthening both our Marketing and Support. Her experience ranges from surgical and home health RN to ownership of a Medical Equipment company.
With some background in the healthcare staffing arena; as well as 6 years as Director of Sales and Marketing at a 4 star resort; Julie joined MOS in March of 2008.
Loralee joined MOS’ Revenue Cycle Management Division in October 2021. She has a degree in Health Information Management and Technologies, with over five years of experience in medical coding and Health Information Management practices. She has worked in both physical therapy and skilled nursing, allowing for a wide array of experience in multiple specialties. Loralee strives to have an open and honest relationship and foster a positive work environment.
She currently resides in Pocatello Idaho with her husband, baby girl, and Goldendoodle. She loves hosting game nights and spending time with her family.
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