For any business customer is the king. Businesses take various measures to ensure that their customers are happy and satisfied. Successful businesses focus on creating and reinforcing good experiences that help to retain existing customers and attract new ones....
Customer-powered Customer Service Outsourcing – The New Outsourcing Paradigm
Listening to hold music is most frustrating, as most consumers know. Contacting a company with a complaint has become a stressful and time-consuming task. You have to deal with complex phone menus, explain the issues to the representatives, wait while calls are...
Data Management and Analytics – Some Considerations
Data analytics and data management - these have become the prime focus of most forward-looking businesses. These processes have become very important from the point of view of constructive customer engagement and providing excellent customer experience. Right from the...
Document Scanner Market to Grow at a CAGR of 14.29% during 2018-22
Document scanning solutions, no doubt, when done using high speed, advanced scanners provide clear digital files that can be converted to any desired format. According to the latest report from Research and Markets, the global document scanner market is expected to...
5 Factors to Consider to Ensure Actionable Business Data
Information is generated on a daily basis in organizations, which must be managed well because it is this valuable data that determines the value of the business. Paper-based data is being increasingly converted into desired digital formats with the support of...
Importance of Electronic Signature in the Banking Sector
Nowadays, banking transactions are increasingly shifting from face-to-face to digital platforms. Along with considering solutions like document scanning services, the banking industry is also relying on e-signature to digitize and automate their operations. This...
How Optical Character Recognition Technology Is Significant for the Legal Industry
Legal firms are paper-intensive and have to tackle thousands of documents on a regular basis. In an age where everybody wants a paperless office, law firms are no exception. The reasons that have led legal firms to choose a paperless environment includes the need to...
Digitization Helps Doctors Minimize Patient Wait Time
Healthcare data are the most important data of medical organization. Earlier, healthcare information was recorded in paper documents but these paper documents may deteriorate in the long run. Hospitals and other medical units have realized the importance of document...
10 Techniques to Clean Data in Microsoft Excel
Data cleaning, otherwise known as data cleansing or data scrubbing involves detecting and correcting corrupt, inaccurate, incomplete, and irrelevant records in a record set, table or database. The coarse data is then replaced, modified, or deleted. Partnering with...
Artificial Intelligence Helps Improve Efficiency in the Healthcare Sector
Data entry and management is perhaps one of the most important processes in any healthcare unit. Accurate healthcare data is vital for physicians to provide quality care, better diagnosis, appropriate treatment and ensure patient satisfaction. They have huge volumes...