Importance of Back Office Outsourcing in the Financial SectorJust like any other business niche, the banking sector is also undergoing major changes and utilizing more and more back office outsourcing solutions to streamline processes and maximize efficiencies. Banks have found that outsourcing back office functions could bring a number of economic benefits including cost minimization. They can also keep up with the technological developments and meet customer requirements efficiently.

Reliable outsourcing firms provide banks with empowerment, and enhanced business efficiency and help them to stand out among the competitors. By outsourcing to specialist back office teams, banks can focus more on the areas that will help them achieve a more competitive edge.

  • Outsourcing can help banks enhance the bottom line and boost success
  • Risk can be minimized and large volume daily data can be managed with more skill by outsourcing companies.
  • Banks can manage more wide-ranging transactional processes such as order fulfilment, application processing, billing and collection services, and others more frequently and with more efficiency.
  • Banks benefit from improved agility and can keep pace with competitors.

Outsourcing back office work offers strength when it comes to security breach. They offer more effective back office administration processed to meet tight regulations and assure improved compliance with quality as well as security standards. Back office outsourcing also allows more frequent turnover. This is because they can deliver the most cutting edge, up-to-date solutions and highly skilled labour. This will allow banks to deliver more efficient output.

Back Office Outsourcing in the Financial Sector to Grow

According to Absolute Reports’ Back-Office Outsourcing Market in the Financial Services Sector Market Report, the global back office outsourcing market will grow at a CAGR of 7.46% during the period 2016-2020. The report considers both direct revenue and indirect revenue of the vendors to calculate the market size. The report gives an overview of the back office outsourcing market in the financial service sector market including the definition, applications, classification and market sales chain structure. It also highlights important factors, from the basics to advanced market intelligence which plays a significant role in strategizing. Other details available include the market drivers, market trends, impact of drivers, market challenges, vendor landscape analysis etc.

Key Players

  • Accenture
  • IBM
  • Infosys
  • Aegis
  • TCS

The market is divided into the following segments based on geography:

  • America
  • APAC
  • EMEA

The report offers a detailed insight of the 2020 global back office outsourcing market as regards the following parameters.

  • Market driver: Better efficiency and productivity
  • Market trend: High level of attrition and employee turnover
  • Market challenges: Increased adoption of digital and mobile solutions

The report answers crucial questions like the following and many others:

  • What will be the market size in 2020 and what will the growth rate be?
  • What are the key market trends?
  • What are the challenges to market growth?
  • What are the market opportunities and threats faced by the key vendors?

In this scenario, back office outsourcing is a practical option for banks. It is important how the outsourcing arrangement is structured, what type of vendor to use, and other contract-based decisions. Another important consideration is what processes to outsource so that maximum positive impact could be achieved on profits; the size of the bank and the particular needs it has are major factors. Outsourced solutions will prove to be an essential driver of growth, and would help banks keep up with regulatory changes and competitors. Banks must focus on harnessing customized services and handle them with effectiveness and precision. This will in turn deliver the real benefits of outsourcing and help ensure an enhanced bottom line.