Artificial Intelligence (AI) and Robotic Process Automation (RPA) are advanced transformative technologies that are impacting every walk of life. Encyclopedia Britannica defines AI as the ability of a digital computer or computer-controlled robot to perform tasks commonly associated with intelligent human beings. Robotic Process Automation (RPA) refers to the use of specialized computer programs or… Read More »

Business Process

This is the age of outsourcing and though the COVID-19 pandemic affected the outsourcing industry, the presence of remote communication and work technologies has ensured that outsourcing goes ahead stronger into the future. Data conversion services are among the outsourced solutions commonly used. Remote Workplaces Are Here to Stay Remote workplaces are getting more popular,… Read More »

Back Office Outsourcing

There is no doubt that business process outsourcing (BPO) is growing. According to a Grand View Research study report, the BPO industry, which was valued at $232.32 billion in 2020, is expected to show a compound annual growth rate of 8.5% from 2021 to 2028. Back office BPO covers administrative and support functions such as… Read More »

Tax Filing

Tax laws may not be the same every year. They may change and making mistakes during tax filing could cost you money, or lead to tax fraud. To file error-free tax returns, you need to be up to date with any changes happening each year. Some common mistakes are more likely to prompt an audit… Read More »

Intelligent Document Processing

Business data constitutes a large proportion of the data available today. Business data refers to business and personal information in electronic or other formats. The main challenge is that most of this information, which pertains to employees, customers, consumers, vendors or other persons/entities, is usually in formats that don’t have a set structure such as… Read More »


What the COVID-19 pandemic has done is present the new reality, a new way of doing things, new business processes. In these challenging situations, the importance of outsourced services such as document scanning solutions comes to light. Any help goes a long way for businesses. While the new normal was conceived to deal with the… Read More »


Companies have large volumes of documents that should be efficiently indexed, stored and retrieved. Documentation can be in different formats like fax, forms, questionnaires, survey records, data sheet, invoices and others. Maintaining business records in paper format is risky because it could lead to loss of valuable documents and high financial costs as well as… Read More »

Business Documents

Companies store huge volumes of information in various document formats with the help of business process outsourcing companies. But have you ever wondered that your business documents are not conveying the information you want properly or accurately? It’s very likely that could be because you are not following a proper business writing style. In a… Read More »

Cyber Security

The banking industry is undergoing massive digital transformation. Driven by several factors like improved customer experiences, new technology-aided processes, new service delivery channels and fierce competition, the digital transformation initiatives are shifting their primary focus from products and processes to individual customer requirements. As banks deal with a huge volume of data on a day-to-day… Read More »

Family Stories

Just as businesses, it’s also important for families to document and share their stories. A family will have many memorable moments such as vacation pictures with cousins, photos of grandfathers and grandmothers, childhood videos, family marriage functions, birthday occasions, places where your parents were raised, lived or liked to spend time, and so on. Preserving… Read More »

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