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Transcription Quality

A high quality level is crucial for transcribed files that are necessary components for many industries - legal, medical, media or any other. Adhering to AAMT standards, Managed Outsource Solutions (MOS) takes pride in providing accurate transcription and documentation services in a timely manner. An established company in the field, we offer 99% accuracy with good quality audio and dictation.

Check out our Free Trial offer to evaluate our service transcription quality. For detailed information, contact us at our toll free number: 1-800-670-2809.

Professional QA Team

We implement strict quality assurance with a professional QA team comprising professionals who have excellent command in their specific niche as well as time management skills. The team’s responsibility is to review all transcripts and ensure a level of accuracy and consistency that meets or exceeds client expectations.

Our quality control team makes sure that all the quality standards recommended by the American Association for Medical Transcription (AAMT) are followed. The team members are knowledgeable regarding the unique documentation requirements of the respective industry. Doctors, lawyers and other subject experts form part of our team along with skilled transcriptionists, editors and proofreaders.

Our transcriptionists are provided regular feedback regarding their performance and this helps eliminate any repetition of errors.


Quality Assurance Process

All transcribed text reports go through

  • 3 levels of QA by editors, proofreaders and subject experts to ensure 99% accuracy and efficiency.
  • Transcriptions are done using software which includes:
    • An entire range of Stedman's books
    • Webster's dictionary
    • Black's Law Dictionary (pocketbook)
    • Bryan A. Gardner, The Bluebook: (citations)
  • Microsoft Word of MS Office 97/98 and 2000, WordPerfect 9, Sound / Media Players and converters such as GoldWave, Windows Media Player, DVIPS, WinAmp, MSV, ICS, DVF, DSS and PC Dart PlayAll, are all used that allow adjustment of pitch and speed, for more accurate transcription.
  • We also scan all documents with antivirus software to reduce the risk of virus infection.

Security and Confidentiality

All documents are backed up at multiple locations for safety. Our secure file transfer options include browser-based drop box, secure FTP or EMR system or other software systems. We use 256-bit encryption software for delivery of files that contain sensitive data. For security purposes we ensure that all transferred files are encrypted.

With our services, you benefit from cost savings of 30 – 40%.

For more details regarding our transcription quality assurance, just dial 1-800-670-2809.