Today a good percentage of the legal transcription works are being outsourced or offshored to distant Asian locations like India as it has proven to be an economical and efficient option for the law firms and even helps the client in reducing his legal expenses. However there is the obvious concern about the security of the legal files and the fear of breach of sensitive client information.
Though there have been a few rare instances and incidents of leak of information and also misuse of information, most of the time legal transcription and other legal outsourcing has been very safe because of the precautions and different security protocols that have been standardized in the present day digital transcription industry.
Choosing a good transcription company/ service provider is critical and essential especially for the outsourcing law firms. A good transcription company must essentially take the following steps for security.
- Password protected FTP
- Round the clock manned security personnel in office
- No further subcontracting of work
- Only encrypted file transfers online
- Confidentiality agreements with transcription professionals, administrators, etc
- Maintaining computer systems security
- Periodic security training for all staff
- Implement information access control and authorization
- Non disclosure agreements with all employees and business partners
- Up-to-date firewall and antivirus software
- Instant shredding of garbage documents
Managed Outsource Solutions (MOS) is a US based company that offers professional legal transcription services besides other services like legal outsourcing, litigation support, legal documentation, legal research and legal web site design to its clients in the US, the UK, Canada and Australia.