Managed Outsource Solutions (MOS) is a leading provider of accurate and timely transcription solutions for a wide variety of industries including law, healthcare and media. Owing to its vast experience and expertise in handling the projects of multiple industries, MOS is able to ensure 99 percent accuracy consistently and in the client's preferred format. Our client mentioned here is part of a public company. His 2 city board is responsible for Oklahoma's 2 biggest cities and delivers transportation solutions.
On a normal Thursday morning, MOS got a frantic call from the client. His 2 city board was to assemble that evening for a meeting and he had not been able to find a service provider to perform the business transcription. We requested a sample of his work which he provided us immediately. We could listen to the audio by way of a website. After a discussion with production, pricing was fixed. To alleviate the client's tension, MOS contacted him both by email and phone. The client was very happy to know about the "great price for a great service." He asked whether he could start using our services that very evening. We happily obliged and an agreement was drawn up and signed by both parties.
MOS' transcription team worked tirelessly to finish transcribing the board meeting dictation accurately and in the specified format. The transcripts were delivered through a secure medium to him that very day.
The client was very happy when he called us early on Friday. MOS' emergency transcription services had made him appear like a hero to the Board. What's more, thanks to our valuable assistance, he was able to relieve his secretary of this labor intensive and dreaded work. He continues to send us his transcription projects for monthly board meetings and other meetings. Once again MOS had helped a company complete a dreary and tedious back office job with utmost precision with the help of a succinct solution delivered within a short time frame. Always sensitive to the requirements of clients, we gave this client more time to do his regular duties instead of stressing about the upcoming meeting. MOS had proved that it can rise to the occasion and meet any challenge the client faces in a very efficient manner.