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How to Bring About Digital Transformation the Right Way

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Digital TransformationDigital transformation has been one of the primary organizational goals for most businesses, regardless of the business niche. In today’s world integration of digital technologies has become a necessity and it is a trend that has taken over many industries. There is no doubt that any digital journey starts with the concept of a paperless office, to achieve which document scanning services prove to be a great support. Implementing digital transformation is still a big concern and not executed effectively. One of the main reasons for this, as experts point out, is working with the mistaken notion that digital transformation is a one-time change. The journey to a digital entity is a continuous one, it involves a long-term strategic transformation.

Digitization has changed the way how companies interact with customers, employees and business partners. But according to the latest data, only 4 percent of companies can combine the right tools, people and organization and make use of big data and analytics to the fullest. Majority of the organizations are making huge investment in the latest technology as the first step towards digital transformation. But owning the latest technology and machinery is not enough for digitization. The key elements for achieving digitization are strategy, culture and leadership.

  • A strong strategy is crucial for achieving real advantage for your organization. Having the latest technology and machinery is not enough for digitization, a proper strategy or foundation that supports digital transformation and reviews the entire business model and adjusting accordingly is more important as it acts as a guiding light. Today customers have a number of choices, and have good control over their purchasing decision. Customers can compare products,and get reviews and recommendations with their social connections. So, companies should always keep in mind the idea of empowered customers before they start the process of digitization which helps them to meet the specific requirements of the customers.
  • Digital TransformationCompanies often talk about implementing new technology and bringing about an organizational-level cultural change, but they continue to work as if it were 20 years ago. There are two aspects every company should consider when they are planning to undergo digital transformation, firstly, when a company has decided to digitize then all employees should contribute towards the project. This requires lean project management and fail-fast projects. A cultural change that nurtures digital transformation should be necessarily implemented across the entire organization.
  • Deciding on roles for leaders to focus on innovative and digital transformation may not be the ideal approach. When it comes to digital transformation, leadership starts with the CEO who should be willing to invest in innovative ways of interacting with the customers. Leadership must try to breed a culture that supports the idea of the entire business operating under one digital strategy.

The digital transformation requirements of each business are unique, even for those businesses belonging to the same industry. Just as a document scanning company supports businesses on the path to a paperless office, an expert digital transformation agency can extend a helping hand to successfully navigate the complexities associated with a digital transformation.

About Julie Clements

Julie Clements

Joined the MOS team in March of 2008. Julie Clements has background in the healthcare staffing arena; as well as 6 years as Director of Sales and Marketing at a 4 star resort. Julie was instrumental in the creation of the medical record review division (and new web site); and has especially grown this division along with data conversion of all kinds.