Businesses everywhere are working hard to cut spending on non-core tasks in an effort to boost their overall business productivity. Outsourcing is proving to be the right solution when it comes to reducing costs on on-core tasks.
Sectors such as freight and transportation have experienced huge gains by outsourcing document processing including tasks such as invoice bills, bills of lading, driver logs and transportation documents. According to a recent report, the US Department of Transportation’s Freight Transportation Services Index (TSI) has risen 20 percent since the 2009 recession, and reached it highest point since December 2011. This could serve as a pointer for businesses in all other sectors too.
Hiring the services of a professional BPO company would offer many benefits:
- Rather than recruit more staff to respond a rise in customer demand, businesses should think about how the whole process can be handled more efficiently. Business process outsourcing offers the solution. BPO companies have expert professional teams to perform various kinds of back office tasks. Outsourcing allows you to get the skill advantage and improve workflow efficiency while reducing HR requirements and related expenses. The advantage could be as high as 30-40 percent on operational costs.
- With high speed internet and facilities such as secure FTP servers, the transfer of data between your company and that of your service provider is now secure, fast and easy. Your professional outsourcing company can download the files you send, complete your work, and upload the completed files – all in quick turnaround time.
- You get solutions in keeping with the highest global standards when you outsource to a professional BPO company. If you are in healthcare, you can get HIPAA-compliant solutions. Established service providers would also offer legal and financial outsourcing solutions that follow industry guidelines with regard to quality, accuracy and security.
A business process outsourcing company with vast global resources would offer your company the advantage of the latest in digital technology when it comes to document scanning, and storage. With efficient archiving and back-up, they ensure that your documents are not lost or damaged. Your documents are safe and accessible whenever you need them.