The challenges faced by web designers and e-commerce sites are many. It is essential to give a good experience to the customer for the overall success of the online business and the e-commerce website. Here are some of the factors and services that will determine the success of an e-commerce web site and how user friendly it is.
- Offer attractive products at an attractive price
- User friendly purchase experience
- Making available all product and service information
- Affiliate advertising programs
- Sales incentives like discounts, coupons and special offers
- Search engine optimization
- Advise on alternative products and accessories etc should be available
- Ability to provide personal attention to customers
- Provide community experience via chat rooms/ forums, blog etc
- Prompt e-tailing/online shopping
- Protection against phishing
Considering the above factors the web designer has to plan design and execute all the e-commerce website’s web pages and content and also incorporate the web site’s design with the necessary interactive features like on line shopping, forum / blog email interaction, credit card ordering, order tracking, inventory control etc. It is also necessary to protect the e-commerce website from hackers and Dos attacks (denial of service attacks) using high levels of computer security.
Managed Outsource Solutions (MOS) is a US based web design and development company that offers a wide range of web design services like e-commerce web design, real estate web design, small business web design, law firm web design, SEO and logo designing to clients in the US, Canada, the UK and Australia.